We are based in Australia and our team is focused on the absolute quality of all of our products. Watch movements are sourced from Japan (Miyota and Seiko) whilst our wood and hardware is sourced globally. Final product testing and quality control is undertaken at our local warehouse in Australia before shipment (via express auspost).
In the course of the day, your watch will collect dust and other tiny particles and needs to be cleaned regularly to remove them. Use a soft cotton cloth dipped in a mixture of lemon juice and olive oil (one teaspoon each, thoroughly mixed). Gently wipe the dirt off and remove any residue with a dry cotton cloth.
Please note leather is a porous material so to preserve your strap we recommend avoiding coming into contact with water, moisture, oils, perfumes or cosmetics as this will significantly deteriorate the lifespan of the item. Avoid over-exposure to extreme heat or direct lighting.
Our watches are 3 ATM water resistant and can withstand splashes of water or rain. Avoid wearing the watch whilst showering, swimming, diving or during any other activity where it may be subject to abnormal water pressures or environments where heat and moisture are present.
All of our watches come with either a Japanese Miyota or Seiko Quartz Movement. Both companies are well known and trusted in the industry.
We use Hardlex which is a proprietary watch crystal manufactured by Seiko and is highly resistant to knocks and scratching.
Detailed information on link removal can be found on our instructions page here.
Detailed information on calibrating your chronograph dials can be found on our instructions page here.
All of our watch batteries can be found at any electronic store, as well as most watch repair or jewellery shops. Any watch repair shop or jeweller should be able to assist you with the battery replacement. We don't suggest replacing the battery, as it requires some special tools and you could damage the watch.
All of our sunglasses are UV 400 protected, which blocks all light rays with wavelengths up to 400 nanometers. (This covers all of UVA and UVB rays.)
Polarised sunglasses are specialised eyewear designed to reduce glare from surfaces such as water, snow, and glass. Glare distorts the true color of objects and makes them harder to distinguish. The main difference is that polarised lenses are designed specifically to block the glare from reflected light while non-polarized lenses only block intense light.
Australia: Express - FREE (1-2 business days) New Zealand: $15 AUD (3-5 business days) Rest of the world: $30 AUD (5-7 business days)
It depends on where you are. Please see our Shipping page for more info.
Once your order is dispatched you will receive a shipping confirmation email with your tracking number and a link to track your shipment.
Returns & Exchanges
If you have received a defective or damaged item, or the wrong product, please contact us within 30 days of your purchase. For more info please see our Returns and Exchanges policy.
The warranty for any JENTA BAY product is valid for a period of twelve (12) months from the date of purchase.